![]() ![]() It all depends on the reason you lost your Snapstreak and whether or not your claim is justified. Will Snapchat Support help me get my Snapstreak back? For answers to questions and fault resolution, you’ll need to contact them via their “ Contact Us” webpage. Unfortunately, Snapchat does not have a support phone number. Is there a Snapchat support number that I can call? Send photo or video content to each other only. To keep your Snapstreak going, keep things simple. – Memories: Sharing memories with your streak friend will not be considered a Snapstreak interaction. – Spectacles: If you use Snapchat Spectacles to send content to your streak friend, it will not increase the Snapstreak. ![]() – Stories: Daily story recordings will not count towards your Snapstreak, even if your friend watches the story. Snaps must be sent on an individual basis. – Group chats: Snapchat will not include snaps set to a group chat towards your Snapstreak. – Chatting: Text-based chat between you and your Snapstreak partner will not count towards your streak. The following five types of interactions will not count towards your Snapstreak: If you wish to continue, send a snap to your friend or get them to send one to you. One to keep an eye out for is the hourglass emoji, indicating that your Snapstreak is about to expire. You will continue to see different emojis throughout your Snapstreak. ![]() If you’re new to Snapchat or want to learn more about Snapstreaks, keep reading. You can support your case for recovery in the What information should we know section of the form. If you saw the hourglass emoji before your streak ended, Snapchat might not be able to help.
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